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General

Q. What is ProtoTech's 3D Measure Up?

ProtoTech's 3D Measure Up is a measurement technology solution that detects 100+ landmarks and features of a human body (e.g. ankle, knee, tip of nose, shoulder point, etc.) and provides accurate measurements. It is available as a web application for end users and it can be also integrated into your own application using the API.

Q. How does 3D Measure Up work?

3D Measure Up is automatic. It takes a 3D body scan in various formats (OBJ, STL, etc) as input and automatically detects the body landmarks and measures. The output is presented as annotations on 3D model and is also available in various forms such .csv, .xls, .html (3D). 3D Measure Up uses a mix of geometry, computational, and machine learning (ML) algorithms to do this.

Q. What are the most common use cases for 3D Measure Up?

3D Measure Up helps you get accurate measurements automatically and accurately without requiring any contact. This makes it very versatile solution and can be applied in many ways. The most common use-cases for 3D Measure Up include:

Made to Measure (MTM) Apparel: Custom fitted apparels for comfort, fashion, sports, and medical industries
Effectiveness of Fitness Programs: Health, fitness and wellness companies to track their clients’ body shape and effectiveness of fitness programs
Ergonomic Analysis: Automotive, Aerospace, Marine, Furniture, Design engineers for ergonomic analysis
Inventory Utilization: eTail0rs, eCommerce companies to reduce the return of fashion ware because of misfit
Contactless Trials: Innerwear, Intimatewear, Lingerie companies improve customer satisfaction by providing best fit products without needing to actually trial
Medical Application: Doctors can design custom orthotics, prosthetics, compression socks, insoles, etc. for their patients
Digital Twins and Gaming Avatars: Real-life look-a-like avatars for digital media and gaming
OEM Measurement Software for Scanners: 3D scanner, LIDAR scanner companies can provide white-labeled software with their hardware

Q. How do I get started with 3D Measure Up?

It's easy. Just sign up for a free trial (no credit card required!). Once you are signed up, you can use our sample 3D models to try out yourself or upload your 3D models and perform the measurements. Our UI is very easy and intuitive.
For further resources viz. as measurement guide, API documentation, etc, please refer our API Documentation

Q. What is the size of 3D scan model 3D Measure Up supports?

We support 3D Scan size upto 20MB. It is our observation that files larger than 20MB do not have a significant impact on the precision of the measurement. On the contrary, larger files take longer to upload and process.

Q. How accurate are the measurements?

For landmark identification, 3D Measure Up uses a proprietary algorithm which is a combination of geometrical, computational, and Machine Learning methods. Because of this, we have achieved a high degree of accuracy.
For measurements, in most of the cases, we use purely geometry methods and hence the precision is very high, way higher than required by most of the applications that it is used for.

Q. Does 3D Measure Up very low resolution (small file size) scan models?

Why not? There is no such condition. You are free to provide very low resolution scans as long as it contains enough details to visibly identify the landmarks (by a human being) and the precision of the measurement obtained is acceptable to you.

Q. What are the factors that will impact the quality of the measurements?

While 3D Measure Up is extremely robust, here are the factors that will increase the quality of results
1. Mesh Quality: A good quality mesh received from the scanner will yield better results. The best mesh is a single, watertight mesh. Avoid stray triangles, broken and self intersecting meshes to the extent possible
2. Pose: Though 3D Measure Up can handle any pose, 'A' pose is ideal - model standing with arms straight and pointing downwards. 'T' pose is also good. Erect posture without a stoop, arms sideways and not touching torso, distanced legs without touching each other are other points to consider
3. Alignment: A model which is perfectly aligned (no leans, no stoops) with '+Y' along the height of the person is ideal. Having said that, 3D Measure Up has inbuilt capability to correct alignment.

4. Mesh Size: A high resolution mesh will yield a better precision. Having said that, it is our observation that mesh size between 7MB to 12MB yields enough precision for most of the general applications. Beyond 12MB, the impact on performance may not be worth the increase in precision. Though you may want to validate this specifically for your requirements.
5. Clothing, hair styling and other accessories: The clothes should tight fitting to get accurate measurements. Accessories straying out of body surface or altering profile is best avoided. Hair should ideally be tied and tucked neatly as close as possible to the head.

Features

Q. What landmarks and measurements 3D Measure Up provides?

3D Measure Up detects hundreds of landmarks on the 3D scan of the human body and provides many measurements. A few examples are nose point, chin, neck, waist, back shoulder, knee, ankle, wrist, etc. We support landmarks defined by various international standards viz. ISO-8559-1, Bufar, etc. For a detailed catalogue of the measurements we support, please refer to the link deep learning to understand 3D body scans and recognize features.

Q. I need to support my own custom landmarks for measurements. Can I do that?

Yes, adding custom or proprietory landmarks and measurements is support. Please contact us for this.

Q How can I make sure I get the best and most accurate measurements from my 3D scans?

For the best landmark identification and measurements, we recommend following guidenlines for input 3D scans:

    1. The scan model should be a single mesh. Multiple meshes (typically found in rigged models) currently are not supported.
    2. The pose ideally should be an upright 'A' pose. Stooped, relaxed, 'T' poses may not yield correct results.
    3. The model should be aligned, ideally with feet flat on the ground, height along +Y axis and face along +Z axis. If you know the model is not aligned, please use the automatic alignment feature before you request for measurements.
    4. The model should be in STL or OBJ file format.
    5. The model file size should be less than 50 MB. We recommend it between 10MB to 20MB for generally accepted precision.
    6. The model should be a full body scan. Partial bodies are not currently fully supported.
    7. The model should be a scan of a single person. Multiple objects or persons in scan will not yield proper results.

    For better accuracy of measurements:

    1. The mesh should be water tight. There shouldn't be any holes or gaps or missing faces.
    2. The mesh should be clean. There shouldn't be any stray triangles or self-intersecting surfaces.
    3. The mesh should be made of triangles and not quadrilaterals/polygons.

Q How should the model be aligned for generating measurement?

The model should be aligned, ideally with feet flat on the ground, height along +Y axis and face along +Z axis. If you know the model is not aligned, please use the automatic alignment feature before you request for measurements.

Pricing and Payments

Q. How will you bill me?
We offer both monthly and annual billing. Depending on what option you choose, your membership will be renewed at the end of each month or at the end of each year. If you choose to pay annually, you’ll save up to 20% compared to paying monthly.

Q. How much does ProtoTech 3D Measure Up cost?

Please see the ProtoTech 3D Measure Up Pricing Page for current pricing information. For API pricing details, please contact us

Q. What are the payment options?

Our payment gateways support all kinds of payment options credit cards (Visa, Master, Amex, etc.), debit cards, etc. We also support Paypal. Please contact us if you need any help in this regards.

Q. Can I try 3D Measure Up? If yes, how? How much it costs to try?

We have a free trial version available for you to test out before you decide to purchase. You can sign up for the trial version. The trial version has most of the features of paid version. What even better, no credit card or commitment is required to sign up for the trial.

Q. How do I sign up?
Signing up for 3D Measure UP is easy. On the home page, click on the Login/Sign Up button.
You will be redirected to the login page. Login using your email address.
Provide your company name, email address, and contact number, choose a password of your liking, and you're good to go.
On signing up, you get a fully-featured 14-day free trial of the product before you choose to subscribe to 3D Measure Up paid plans.

Q. What are the payment options?
Our payment gateways support all kinds of payment options credit cards (Visa, Master, Amex, etc.), debit cards, etc. We also support Paypal. Please contact us if you need any help in this regards.

Q. If I measure the same scan number of times, is it counted as a one or each is a seperate count?
3D Measure UP is a pay-as-you-use service. It is also a stateless system i.e. We only use your 3D scan for computing measurements and the model is not archived or stored and deleted after processing. Every measurement request is unique and billed separately.

Q. Do you offer credits for researchers and students?
We offer researchers and students credits are based on the project and its contribution to the industry. Contact us to know more.

Q. I want to use the API, how do I subscribe?
The API access is part of the Enterprise Plan. Contact us for subscribing to this plan.

Q. I want to use the OEM APP, how do I subscribe?
The OEM App is part of the Enterprise Plan. Contact us for subscribing to this plan.

Q. Can I cancel my subscription?
Yes, you can cancel your subscription at any time you feel. Contact us to stop the subscription by sending a mail 3dmeasureup@prototechsolutions.com. The subscription period will before the start of the next billing month.

Q. Do you store my credit card information?
No, we don't ask for, or store your credit card information during sign up. However, we do ask for credit card information when you subscribe to 3D Measure Up after completing your free trial. Take a look at our Privacy Policy to learn more.

Q. Can I test before I sign up?
We have a free trial version available for you to test out before you decide to purchase. You can sign up for the trial version. The trial version has most of the features of paid version. What even better, no credit card or commitment is required to sign up for the trial.

Q. What is the minimum subscription period?
For the web application the minimum subscription period is one month. For products wherein API/SDK integrations are done the minimum period post the free trial is one year (non-cancellable) payable on a monthly/yearly basis.
You’ve options to select SaaS license for 2/3 years for lower license fees. You’re always free to upgrade your plan to a higher plan version anytime you wish.

Q. I use the free plan. Can I get product support?
Yes, basic support is available for all plans. The free plan comes with email support. Send your queries to 3dmeasureup@prototechsolutions.com any time. We are available Monday to Friday, 9 am to 7 pm Indian Standard Time

Q. How does 3D Measure Up assists bespoke tailoring services?
3D Measure Up retrieves take 30+ upper body measurements and 40+ lower body measurements to create your custom fit.

Q. Can I get a measurement for cloth which involves partial measurement on the body surface and partially hanging down freely?
Yes, 3D Measure Up API provides an option to get a distance using a free-fall method.

Q. Can I use 3D Measure Up to get measurements for free flowing clothes like gowns and women dresses?
Yes, 3D Measure Up API provides an option to get a distance using a free-fall method.

Q. Have more questions?
Reach out to us anytime by sending your queries to 3dmeasureup@prototechsolutions.com.

Platform and API

Q. 3D Measure Up runs on which platform?

3D Measure Up Web App runs on any browser. It can be used on a desktop, laptop, tablet or smart phones. It does not require any installation.
3D Measure Up API is available as REST API and can be integrated with any application. Language bindings (C#, Python, etc.) are also available upon request.

Q. What APIs does 3D Measure Up offer?

A single API can be used for fully automated landmark detection and measurements. Apart from that, many other APIs are available for atomic functions viz. model alignment, specific distance measurement, etc. For details, please refer to the 3D Measure Up API Reference.

Q. How does the API work?

It's simple. You upload 3D scan to any HTTP server or cloud storage Google Drive or Dropbox file URL. The URL of the scan is passed as a parameter to the API. 3D Measure API retrieves the scan from the URL for generating measurements. The landmark details and measurements are output as a JSON stream for you to easily use in the way you wish.

Q. We sell 3D scanners. Can we bundle 3D Measure Up with our scanners?

Of course, you can. And very easily too. You have multiple options.
1. You can bundle a subscription of 3D Measure Up along with your scanner. For volume discount, please contact us
2. You can create your own branded application using 3D Measure Up OEM version with your own logo and customized features.
3. You can create your own application and call 3D Measure Up API for measurements.

Q. Tell me more about 3D Measure Up WebApp OEM version?

3D Measure Up WebApp is available as white labelled app. You can put your own logo and ship it. Further, you can also customize - give it your own color theme, add/remove features, change the look and feel easily. The architecture is very simple and extensible. A web developer can do this in a matter of a couple of days. You can find the documentation here. For pricing, please contact us

Confidentiality and Privacy related

Q. I am concerned by the privacy and confidentiality of my 3D scans. How do you take care of that?

At 3D Measure Up, we consider 'privacy and confidentiality' of your 3D scan as our utmost priority. This is how we take care of it
1. Fully automated pipeline: This means no person ever sees or accesses your 3D data
2. Processing only: We only use your 3D scan for computing measurements. The model is not archived or stored and deleted after processing
3. Machine Learning: We have our own dataset to train the ML algorithms and do not use your 3D scans at all.
If you have any further queries or concerns regarding privacy, please feel free to contact us and we will happy to help.
4. Proven, Known and Secured Infrastructure: We use AWS infrastructure which offers the state of the art security.

Q. What 3D scan formats does ProtoTech 3D Measure Up support?

ProtoTech 3D Measure Up currently supports scan in the following formats
* OBJ
* STL

If you would like us to support a different format, you can contact us.

Q. Is there a desktop version of 3D Measure Up?

3D Measure Up began as a desktop product. We would have loved to continue to develop it further, but the power of super fast processing and ML is only possible by using technologies which are available through cloud based infrastructure and technologies. If you are still interested in desktop verison, please connect with us.

Q, Is it possible to self-host cloud version?
Yes, a self-hosted, on-premise option is available. Please contact us and we will be happy to help

Misc

Q. What is deep learning?

Deep learning is a sub-field of Machine Learning and a significant branch of Artificial Intelligence. It aims to infer high-level abstractions from raw data by using a deep graph with multiple processing layers composed of multiple linear and non-linear transformations. Deep learning is loosely based on models of information processing and communication in the brain. Deep learning replaces handcrafted features with ones learned from very large amounts of annotated data. Learning occurs by iteratively estimating hundreds of thousands of parameters in the deep graph with efficient algorithms.
Several deep learning architectures such as convolutional deep neural networks (CNNs), and recurrent neural networks have been applied to computer vision, speech recognition, natural language processing, and audio recognition to produce state-of-the-art results on various tasks.
ProtoTech is one of the pioneering companies to apply deep learning principles to 3D data. 3D Measure Up service use deep learning to understand 3D body scans and recognize features.

Q. Do I need any deep learning expertise to use 3D Measure Up?

No. With 3D Measure Up, you don’t have to build, maintain or upgrade deep learning pipelines.
To achieve accurate results on complex 3D scans such as feature detection, mesh processing, point cloud manipulations, geometry computations deep learning systems need to be tuned properly. 3D Measure Up is fully managed and comes pre-trained for 3D body scan recognition and measurement tasks so that you don’t have invest your time and resources on creating a deep learning pipeline. 3D Measure Up continues to improve the accuracy of its models by building upon the latest research and sourcing new training data. Please note that we do not use your data for training our algorithms.

Q. How to reduce the number of polygons of your 3D file with Meshlab

Download and install Meshlab
Import 3D body scan file.
The number of polygons it contains at shown at the bottom of the screen.

Go to “Filters” > “Remeshing, simplification and construction” > “Quadratic Edge Collapse Detection”
A Dialog pops up with options to adjust the mesh.
The options are :
Target number of faces: Here type the number of polygons you wish your file to have. This procedure is called reduction of polygons also known as mesh decimation.
Quality threshold: You can select a number between 0 and 1. The recommended entry is 1 as it gives satisfying results. This parameter affects the original model’s shape (ex. bad shaped faces etc. ). So in order for the software to calculate the original shape of the model with only well shaped faces, it requires to enter a high number of faces as it allows more freedom in the final triangle shape.
Preserve Boundary of the Mesh: Here you should click on this option, as it has to do with preserving the mesh boundaries. Since your file is going under a simplification process, it is essential not to destroy boundaries of the mesh, such as exposed edges etc..
Preserve Normal: Here you should also select this option if it is not already on by default. With this action you prevent the software to flip face normals and preserves the orientation of the surface.
Optimal position of simplified vertices: This option should also be on by default. It is essential for preventing the edges from collapsing and substituting the original mesh.
Planar simplification: This option should be activated when there are flat surfaces on the model that you want to be tessellated. This parameter affects the quality of the shape of the final triangles on planar portions of the mesh and improves the accuracy/complexity ratio.